Support
Context Help
If you feel lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A popup will appear. It contains thorough info about all the actions that you can carry out on the page in question. Each popup shows up on the same page so that you can quickly get back to your work.
Video Tutorials
We have a vast selection of instructional videos clarifying how to work with our Control Panel. They're designed for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can swiftly get to know our Control Panel by merely watching our step-by-step tutorial video clips.
F.A.Q.
If you can't discover the solution you need, take a glimpse at our extensive FAQ section, which includes questions asked by actual persons and offers real solutions. We periodically "revamp" our FAQ section with new Q&A's in order to cover all the new additions and innovations associated with our hosting platform.
Ticketing System
If you still can't discover the solution you are looking for in the FAQ database either, you can touch base with our great team of customer service technicians available 24-7 and ready to help you with any query. Each support ticket you open will be answered within 60 minutes (the average ticket response time is about 20 minutes), so you will not have to wait a long time to receive an answer to your question.
